Customer Testimonials
I came from out of state. They were extremely easy to deal with and very helpful. My salesman was honest and fair. I highly recommend them and would come back again.
Professional, yet down to earth and reasonably fair dealing with client's needs. I left the dealership a very happy and satisfied customer.
They are very professional and take care of business in a timely manner, got my oil changed and my tires rotated. They are my go to place
Only went in for an oil change , but I would definitely go back for any repair service. James was very knowledgeable & friendly & made sure my needs were met . The place was clean & service was quick .
Friendly Staff, Service Advisor, Shavonnya Mcwatt , Very Helpful to my needs, Ordering parts for 2008 Dodge Ram , Will notify with call when part arrive!
My experience with Monroe Dodge has been amazing. My Salesman Troy was awesome. My Service visits have been wonderful. The Service Dept is always pleasant and answer my questions. Thank you Monroe Dodge!!
From the sales Department to the finance office as well as Service, everyone here is friendly, knowledgeable and as accommodating as possible! Always a great experience dealing with Monroe Jeep!
Great price. Intelligent staff, but most importantly they listen to you and your needs. I brought my Model X in for a tire swap, and we walked through all the nuances of the car together. They handled it perfectly, from jack points to lug nut covers to jack mode, etc. I will be using them again.
Jeremy Jennings is very good to deal with and do what he has to to get the deal done would recommend the low payment king to anyone
Fast friendly service! Thanks for the quick last minute oil change before memorial weekend! Always receive great service at Monroe Dodge ! Highly recommend! Thanks again!
Ryan Siebert was fantastic! Worked above and beyond to get me into a better vehicle we originally even came in for! He was patient and took amazingly great care of us even through all the headaches I put him through. Best salesman ever!
Found a suv online that I was interested in. Set up a test drive with Salesman Andy. He was able to get my preapproval started prior to the test drive to speed up the buying process. Andy was friendly, knowledgeable and made the whole experience great. Was in and out with my new car in an hour.
I always receive great service on my car with rides back and forth from work. This time I asked them to replace my wiper blades to the good silent ones that came with the car and I love them. Last couple years I have been getting them from a parts store and they never lasted long and made tons of noise. I will always have them changed by the dealership now and they were cheaper than the part stores.
Amazing people and comfortable buying experience. They really care and help you understand with buying and leasing a vehicle. They helped me lease a 2020 Gladiator. Very smooth process.
Mark Clark was so very helpful with purchasing my new Dodge Journey. Polite, courteous, and very attentive. Always a pleasure doing business with him and Monroe Dodge Chrysler Super Store.
I was in the market looking to buy a new Dodge Ram. I would recommend Monroe Dodge Superstore to anyone looking to make a quick pain free purchase. They had plenty of inventory
This is my 7th vehicle purchased from the Mahalak Superstore Auto Group. They have mastered the art of customer service, competitive pricing and quality. In a nutshell, Superb!
Ty was our salesman, and he was absolutely wonderful!! He found the car we wanted and, went over and above in getting it for us. It was a perfect transaction, and we will be going back to Ty for future leases.
Excellent service and friendly staff. I would recommend Aaron as your technician. He’s highly educated, and handles your vehicle with care. He’s also a nice person in general.
Oh. My. Gosh. Where do I even start! We have bought many cars before, and have been to many dealerships! This one was above and beyond anything we could have ever experienced when it comes to service! Tynan helped us and seriously he was the NICEST person ever!!!!!! We were there for a while, and we had kids with us, and they were bored so Tynan went to the gas station and surprised the kids with some candy. He also put a Disney movie on his computer for them to watch while they waited. The store also stayed open for ...
I started looking for a Voyager, they had none on the lot so I turned to another dealer that did but then discovered the Caravan which they had none so back to Monroe that had 19 Shazam! I wanted a no BS vehicle that was simple lo lo technology and thank God Dodge still makes one where all cylinders run all the time no ESS or other crazy tech I don’t want! I never purchased a vehicle so fast. No pressure on up charges from finance dept either. Times have changed in an out down the road. Thus far very ...
Couldn't have gone any better. Andy Nelson and Jamee Dewart were friendly professional and proficient. Financing process was quick. Everyone worked hard to put me in a good car. Thank you.
I had new tires installed on a GMC Acadia, the Service Dept was Great to work with. I will definitely come back for service here.
Found my dream car online, never been to this dealership. Keith was awesome and let me test drive the car, pre-certified and a great price!!! I financed part of the car price, a bit disappointed in percentage interest rate for a great credit score, but they said due to me not having a lot of credit history as I pay cash for just about everything! That’s ok because I can pay suv off early without any penalties, which is my plan!!!! Great job Keith, even though showroom was closed, I got my dream SUV with a third row and ...
They where very polite and helpful! I will be getting my next vehicle there as well Ryan Ann and the rest of the team !!
Mark made my wife's an my buy experience the best service I've ever had . Mark went out of his way to help get what we really wanted.
My rental car was perfect. The customer service was super. The store staff were wonderful. Well done! This has always been my experience with Ralph and his entire team.
Bought a new van. Then at 1000miles I was sideswiped by a semi. Thankfully nobody was hurt. A few weeks later and 6500$ in repairs (thank you also progressive ins) it looks and drives like the day I drove it off the lot. Couldn’t be happier and I’d recommend Monroe Dodge Superstore to anyone looking for a vehicle. Big thanks to Troy. Great salesman. Was never pressured to buy and always felt comfortable. Another big thanks to everyone at the body shop. The van is back and in perfect condition
Sarah very professional curtieous felt at ease fast service. Would purchase again vehicle, all employees at monroe helpful Sarah has always helped with my problems.
Felt like home! Got a great deal and Troy was wonderful and easy to deal with. Would recommend Troy Maxwell and the Monroe Superstore to everyone.
This was third Dodge Journey I purchased through Troy Maxwell at Superstore in Monroe. He is thorough and quick. We were there for couple hours and I got the Dodge I wanted including the features I requested and the color I was looking for!
The people at this dealership were great. Had the vehicle we wanted and got us into the vehicle with a great payment professionally and quickly. Mark and Tom were great to work with
Chad was absolutely fantastic working to get me a great deal on my 2020 Rubicon. He was patient and very informative. Go see Chad and Monroe Superstore for all your CJDR needs!!!
Jodi was our salesperson and helped my daughter pick out a good car that was in her budget, Jodi made the buying process easy I would recommend Jodi and her team to family and friends 👍
Great car buying experience at Monroe Chrysler. Chad helped us find a great 2019 Pacifica at a very fair price. Buying process was stress free and very pleasant!!!
Was taken care of by Joe Vanwashanova did a great job in a timely manner he was the only person to get on the floor lay down and check for damage pit of 4 different estimated
Everything was fixed properly, the first time! Customer service is fast and friendly. Customer waiting room is clean with complementary beverages. I would highly reccomend monroe dodge.
Monroe Dodge is the #1 go to for all of your needs. The people at Monroe Dodge are professionals and very courteous. I will not take my vehicle anywhere else but Monroe Dodge.
Professional in every way smooth experience would buy again from dealer. Ryan was professional in every aspect of purchase.Hats off to a good group of people
We loved our experience at Monroe Superstore! Keith Cosica was awesome! They had a great selection of used vehicles. We will definitely buy from them again! Thank you
Andy Nelson is a knowledgable helpful sales person, this is my 2nd vehicle from him. I will be back when I need another. I recommend his service and expertise!
What a pleasure doing business. Salesperson was very knowledgeable and helpful. The procedure was very fast. My wife enjoyed herself and was involved with the process.
Alex Spalding nailed it! Love my new Jeep Grand Cherokee!!! Will definitely shop here again. Would recommend to anyone interested in purchasing a new Jeep!!!
Honestly a great group of people! Jeremy (JJ) was fabulous. I didn't feel like he was just trying to get the sell - he listened to what I wanted, and didn't even try to show me something out of my comfort zone.
We where so very pleased with our experience at Monroe Super Store. Our salesman Ryan was very knowledgeable and oh so professional We would highly recommended this dealership and yes we will buy here again!
Went in to see what my options were because my lease was almost up and met with a salesman named Jeremy Jennings, Aka JJ, told him what i wanted and told him my price range and needless to say I went in not thinking I was going home that day in anything new but a couple hours later I drove a brand new Ram 1500 home. He wasn't pushy and listened to me.
They know how to treat a customer here. Picked out the most affordable way for me to buy a brand new Jeep and I appreciate it. I’d recommend this place to all my friends and family for sure!!!
Ray was great through the whole process! They treated us with respect and were honest, this is my third new vehicle and I could t be happier!
We would like to thank Shirley Roberts and Larry Gardner and all the staff for helping us with the process of leasing our Beautiful new Pacifica. We were pleased withour experience and have been since 1968.
Ryan and others stayed late to take care of us and sent us home with new car! The service and friendly atmosphere were evident. Thanks!
Very impressed! We called ahead and Ryan Siebert had the car we were interested in already pulled up and ready for us to test drive. He was able to accommodate us with the price we were looking to get on our trade-in. In addition, there was a slight problem with the car discovered the same day we purchased the car. We texted him that night, and everything was taken care of at the dealership on the next business day. We would highly recommend this dealership and would be happy to shop there again!
Ryan S. took great care of us and got all our needs met. Service man Dan was great in making the repair quick and easy.
We are pleased with the 2017 Taurus Andy Nelson sold us. He was very helpful with everything we needed, especially financing and the transfer of insurance.
Leased a vehicle from another dealership, bad experience there, went to see Jeremy Jennings and he knew what I wanted and what I was looking for in a vehicle, went for a car instead walked out into a beautiful Dodge 1500 Big horn truck that I absolutely love. Everyone there is kind and helpful. I will be back in 3 years for a new lease
Jodi was awesome. Had answers to all my questions. Made the whole process easy and convenient. I handle most of my purchase from home . Other than picking out the car . And signing the paperwork. She handled everything for me . Thank you Jodi .
Ryan siebert was my salesman he was friendly,fair, and very attentive .the finance quick and seamless,. I enjoyed my stay with them, and the inventory was enormous
Ryan S. was Awesome i was in a real bad spot on old car. Worked his deal like a professional. I will definitely be going back to him in the future.
Thank you Shirley Roberts. I appreciate all that you have done. I am so satisfied with my new Compass. You went above and beyond. I highly recommend you.
Great service, friendly people, they don’t rush you out, they even hand washed my car! No shoddy work or oil all over my car like the last dealership!
Found the car on Carfax. Emailed the dealer and made an appointment to see the car. Three hours later drive it home. Thanks Scott Schimmel. I love my new car!!!
Shirley Roberts was my salesperson and did a amazing job helping me with my purchase I will most definitely turn to Shirley for all my future purchases and refer all my friends and family to see her at the Monroe Dodge Superstore.
Our company purchased a Ram 1500 Big Horn and the process was very smooth! Mark Lawrence was very pleasant and made the process very easy. Love that all of the information was very forthcoming on the vehicle as it was in a minor accident but they were knowledgeable and put us at ease with any questions.
They knew exactly what I needed. My payments are reasonable. They were very accommodating to my situation and I will return for future purchases.
This is the third Ram Bighorn I have leased from Monroe Dodge in Monroe Michigan. I have worked with Shirley on all three and have always come away with the feeling she was working for me to get the best deal. Thank You Shirley
Just out looking and checking prices for another vehicle. Alex Spalding put together a deal we couldn't pass up on a beautiful ocean blue 2019 Pacifica. If you are looking for a new vehicle, go to Monroe Superstore Dodge and ask for Alex for no pressure, attention to detail, answers all questions.
Chad was Awesome to deal with when purchasing a new vehicle. Not only did he have a great knowledge base but he was so down to earth . I recommend You seek out Chad when you want to buy a new or used vehicle as he will surely put you in the right ride! Customer Service Not Applicable Quality of Repair Not Applicable Overall Facilities Buying Process Does recommend this dealer Shopped for a new car Did make a purchase
My salesman Ryan Siebert was very honest. The car I requested to see was physically there and ready for a test drive. He handled my purchase professionally. The staff put the extra time in after hours to help me. Thank you Monroe Dodge. Ken
Our sales man Keith went above and beyond to get us the truck we needed at the price we wanted. As picky as we were I honestly was expecting a call saying sorry we cant find it. Keith made it happen!!We are very happy!!!!
Chad was great to deal with when purchasing a new vehicle. Not only did he have a great knowledge base but he was so down to earth it was like working with a family member. I recommend You seek out Chad when you want to buy a new or used vehicle as he will surely put you in the right ride!
We have bought multiple cars from this dealership. Salesman Jeremy Jennings always helpful and took the time to explain everything. The overall experience was great. Hoping the service department shares the same passion.
I leased a new truck this past weekend and would like to thank everyone at Monroe Dodge for taking the time to make my experience a great one. The staff was very friendly and helpful particularly Jodi Cocagne my sales associate. I highly recommend if your looking for a car and want to be treated the right way go see the professionals at Monroe Dodge. Thanks again.
Alex Spaulding was a joy to work with. No pushy, just very helpful. Answered all my questions. He was friendly and accommodating at all times.
Very friendly staff and a pleasurable experience. I would definitely come back with all my future car needs. Alex was beyond helpful - he always kept me updated with every step of my purchase.
Mark Lawrence did an amazing job, wasn’t pushy, and was spot on with my questions. An asset to your company. You finance man was spot with me too.
Jodi is amazing and we got a beautiful car. So very happy with the payment. High quality and High class. Thank You Jodi Cocange and Monroe Dodge!!!
The sales person Alex was great .I new what I wanted and he made it happen . Very fast in and out and on my way with the new grand . This is the 3rd vehicle that I have bought from Monroe dealership in the last 3 years.
Tina was my sales person . She did a great job getting me into the truck and payment I wanted and handled my trade in efficiently . I was in and out of the dealership within 3 hrs - test drove a vehicle, came to an agreement, all paperwork signed, and financed. I picked up the truck the next day with accessories installed and she vent over all features of this incredible Laramie . Thanks for a great buying experience and I love this truck !
I highly recommend this dealership for anyone looking to purchase a new/used car. This was my first time, and Jodi was amazing! She helped me to get the car I wanted. Great experience and customer service!
We’ve gone to Jason Kangars a couple of times now. He’s a good sales guy, fast, and efficient. He’s knowledgeable about the products and really goes above and beyond to make the car-buying experience go as smooth as possible. I highly recommend him.
Yet another excellent buying experience from the Monroe Superstore. I drive past many Metro Detroit Dealerships to do business with the superstore! Give them a chance and you'll be glad you did! Thank you Shirley, Brian and Tom for another great experience.
l Bought my last truck here so I thought I would get another and Andy Nelson did a great job getting me in the truck I wanted thank Andy.
We so appreciated the knowledge, care and professionalism shown us by Dave Wehr at Monroe Dodge. We arrived with a car that had seemingly unsolvable problems and traded it in for a like model in excellent condition. As a family-owned dealership of 50 years, Monroe Dodge knows how to make its customers happy!
Alex Spalding in the Dodge dealership was easy to work with on my new lease. I have a lease that was with in my budget!
Jeremy Jennings very polite very much on detail explains all importance of vehicle, costs no pressure would highly recommend to all family and friends co workers.
My man Ryan Siebert got me in and out of there and did 90% of paper work from home, friendly and cool people, gave me alot of info on moving forward on my business, Im really appreciating the deal i got on my truck.
My husband and I were very satisfied with our sales person, Jason Kangars. There was no high pressure and he worked with us with our best interests in mind.
Thank you Dave W for your time, so far my van is good and hopefully it continues, would I recommend your services, as of right now, yes.
Ryan Siebert was our "Tour Guide" on this buying experience. He was crazy knowledgeable and proved it repeatedly. He made this "normally crappy" process actually exciting and he removed as much of the torture as he could! The numbers guy, Brian, was also very nice to work with. Typically i tend to think of the numbers guys as arrogant punks. NOT this fella, he was patient and polite and definitely made it easier for us to make it all work out. My overall opinion is that i will easily drive the 65 minutes that it took us ...
Our salesman, Alex Spalding, was wonderful!! Gave him different options we were interested in and had everything ready when we got there. He also took a lot of time to show us how everything worked in our new Journey which was sooo helpful!!! He was absolutely amazing.
We had the pleasure of working with Ryan Siebert to purchase our latest vehicle. He was very professional and personable. He definitely is great to work with. He returned my texts and emails and answered all my questions to my satisfaction. It made car shopping a pleasant experience. Was worth the drive.
I would like to thank Dave Wehr for all the help he did in helping me get my 2016 Dodge Ram I couldn’t ask for a better salesman I would just like to say thank you again Dave Wehr. Tim Simpson
purchased my 2018 charger Daytona 392 from Jason Kangars and he could not be any nicer or better when it came to purchasing my car P.S telling the guys at work to go see Jason for a new car.
Excellent staff great manager really took care of me and my wife are sales guy Mark Lawrence was very helpful heHe knew what we needed and he got it done with no frills best car shopping experiences we have had
Monroe Dodge service department has always taken good care of me and my vehicles.. fast service and excellent mechanics !!! Have never been turned away, or been told that the mechanics could not find or fix any vehicle issues...Thank you
Great Service and they can even take care of non Chryler vehicles. Prompt and timely non hassle. Glenda in Service is top notch and honest
Great buying experience. People at this dealership are friendly and really want to make the best buying experiences for the customer. I would definitely buy another car here
Talk with Jeremy Jennings, we will treat you fair and not waste your time. They need more parking and a indoor new car delivery area.
Having bought many vehicles here, I of course made the Monroe Super Store my first stop. My favorite sales lady Shirley R. brought out the perfect vehicle for our family. Love our new Dodge!
Our sales person Mark Clark was fantastic. My granddaughter was leasing her very first car. Mark was very patient with her and educating her as to financing. Thanks, Mark
Jason K was amazing! 100% Stress free experience! He was so easy to work with. We will never go to another dealership again! Thank you!