Customer Testimonials
Very close to home the advisor was very nice and polite I will be back again
My service was completed quickly and efficiently. I'll continue to give Monroe Dodge Superstore my business for years to come.
Terry was very helpful and professional. I will be coming back to Monroe Dodge when my lease ends in June 2024.
everything was good, but I am waiting (over a week now) for a couple of IOU's for the car I purchased.
Great service and in a timely manner very professional staff recommend to anyone. Happy Customer
A grand experience all the way around. The care if my Jeep was at my level, they cared as if it was theirs.
The work was done quickly and well. I feel the car is prepared for winter. 00pm
it was great ....
Dealership and entire staff are professional, courteous, friendly and there is no place i would rather trust with my auto needs.
Monroe Jeep gives me the confidence knowing the job will be done correctly the first time. People like Juliana Link has answered my questions professionallyy in giving me confident in their provided service. Service department manage Terry Kaufman has the answers when called upon! Thank you Monroe Jeep a long time customer!
Had an awesome experience from start to finish. Monroe Dodge Chrysler Jeep Ram is the best.
The dealer at dodge was vear good to let me what going on with car.
The dealer at dodge was vear good to let me what going on with car.
Great Job Jermaine!!!
The team at Monroe Jeep was professional and they went above and beyond to make the whole process enjoyable. Nick answered all my questions and he took the time to make sure I had the right vehicle. Would recommend Monroe Jeep to all my friends looking for a new vehicle.
Had to have some work done on my 2023 dodge ram. The service manager did a great job with getting me in to get everything taken care of the way it should be.
Well Jacob was a very nice young man. We are enjoying the Jeep. I commend Jacob for his work with us. Thanks
Tynan and Brian Young are absolutely the best to work with. Tynan goes above and beyond to make your experience of getting a new vehicle very pleasant. My wife and I are very happy with our new Ram. We recommend to visit the Monroe Super Store for a fantastic experience.
Great service and great work! Thanks John!
Team was very helpful during the purchasing process. Would highly recommend to anyone looking to buy a car!
Derrick very knowledgeable and very polite been buying cars for very long time been around since 1941 and by far the best experience I've had definitely recomended go see Derrick he knows his product and will make it easy to get in and out with what you looking for thank you so much will be sending friends and family his way
What a great experience. No Bs on pricing very fair. I love my new Jeep!! Liz Patterson
Always good Custer service in and out In a timely manner
Nick was patient, friendly, knowledgeable and took the time to help transfer several items from the old to the new vehicle.
Very good service and they are very fast never been to a better place but they to buy my truck the salesman didn’t want to talk to me so i bought my truck at a different place but even though i didn’t buy it at Monroe there service is great
The most friendliest staff! Due for an oil change, decided to pop in after work...they got me right in!!
I was met with a smile from julianna! She was very professional in doing her job! I would recommend monroe dodge for service
I just recently made a trip to the superstore to purchase a ram 1500. I had the pleasure of working with Jacob Jedynak. He was next to the truck I came to look at and was immediately excited and ready to work with me to get me a new ride. He was incredibly chill and laid back which made the stress go down. Plus Jacob was nice and respectful I would recommend him to anyone that’s interested in any of their vehicles.
This was probably my best experience in purchasing a new car ever. No pressure. Everyone at Monroe Chrysler Dodge Jeep Ram Superstore was extremely helpful and laid back. It was a wonderful experience and I would recommend everyone to go there! Rob Carter was the best salesman that I have dealt with, especially purchasing a vehicle!!!!!!
Terry and JJ worked hard to ensure my Jeep was thoroughly checked and that the service was under warranty. They helped make a stressful situation much easier than expected.
They did everything and a timely manner managed. They had great service. Got me in and out of there fast.
If you need anything car/ truck related monroe dodge is the place to go! Great people and service!
Not to put the cart before the horse, but so far I have experienced great service from the dealerships salesman Nick and while dealing with the sales manager Rob over the phone. It all started yesterday morning when I called them about a vehicle my wife was interested in. We happen to live three hours south from their dealership so I asked them to work with me on making sure we weren’t miles apart before making the trip up there to purchase a vehicle that caught our eyes. The salesman made it very easy and simply asked me to ...
Customer service is always helpful with problems and very knowledgeable I really appreciate them always
Fast and efficient. friendly staff. Clean waiting room. Explains everything up front. Highly recommend! Julianna is great
Great experience-very helpful Nick Mahalick went out of his way to be informative and supportive.
Shout out Jacob jedynak for getting me right! He got me into a very affordable newer vehicle off the lot without anything down and was able to secure my payment in the range I was expecting! I was very happy with our interaction and customer service Jake offered! Very quality person and interaction and I would recommend Jake to anyone looking to get a new car! He will hook it up!
Always an efficient and friendly experience. Thank you!
Terry the service manager was wonderful 😊 Thanks Monroe Dodge for treating me great!!
The intake person listened to my problem description and set the vehicle up to be inspected and fixed within a very short time. I was satisfied. I did pay a small fee for the work which may have been covered by the insurance I paid for when leasing the vehicle?
My salespeople was knowledgeable and kind. All questions and concerns were answered. My salesperson made sure I was comfortable with the features in the vehicle before I left the dealership. That kind of service is very valuable to me.
Excellent customer service!
Scott S. Did a great job helping me get through all the process and find the right Ram 1500 for me. Would tell everyone to go to him for help.
Always great service.
Service Department is great. Julianna is friendly and helpful, and Andy is an awesome Tech!
Service was great, Jamie and service manager Roy were great , always call me and we’re willing to help, loaner vehicle was great, service was great, will return to dealer, I pass two other dealers to go to Monroe dodge Jeep, thanks for great service.
Great service!
vehicle was fix when they said it would be. I was surprised when I got to my vehicle and found it had been cleaned inside and out.
Top notch dealership! Have bought many vehicles from them and have received great customer service every time!
Recently Joe matched and fixed my scraped paint-fast , easy, and very kind. Thanks Joe
Good service people, friendly and professional. Customer oriented and easy to deal with, we will c ome back in the future.
Have to come back waiting on back ordered recall parts but meanwhile service was good, fast and adequate.
Great service on my new dodge ram rebel thanks for the free oil change much appreciated!
I had a fantastic experience at Monroe Dodge Superstore, and I couldn't be happier with my purchase of a 2021 Ram 1500. Scott, the salesman who assisted me, was an absolute pleasure to work with. He was knowledgeable, patient, and went above and beyond to ensure I found the right vehicle for my needs. The entire process, from browsing the lot to signing the paperwork, was smooth and efficient. The dealership had a great selection of vehicles, and Scott's expertise helped me make an informed decision. I highly recommend Monroe Dodge Superstore, and I'm grateful to Scott for his ...
Chad, was great! I had an issue with my Wrangler and he went out of his way to get it fixed in less than 24hrs. Great customer service.
The were quick, professional and everyone that I dealt with was very nice a helpful.
Jason C. In parts was very helpful in finding and getting me my 4 new tires and Chuck with getting them on before my trip up North. Thanks guys
It was great, except after the repairs, my seatbelt light comes on after seatbelts are buckled. I will be calling you.
Great dealership and incredible service department.
Alex Bondy was awesome to work with. Could not have asked for a better or more professional service experience!
they provided a fair trade in value and worked past the competition we shopped at and beat their price by quite a bit for the same jeep.
Okay so this is my new 2021 HYBRID Chrysler Pacifica which I absolutely love soooooo much. MARK LAWRENCE is an absolute GEM and hands down the GOAT when it comes to car salesmen. Informative, friendly, honest, and attentive not to mention efficient. He made me feel so much better about my car buying experience. I was nervous my carnote would be super high. Then here comes BRIAN! This guy was able to get me a good rate WITH the added options such as theft protection, so it was definitely the cherry on top for me! I will for sure be recommending ...
Great place to get your new Dodge!
Jeremy is great, Brian is great. This dealership really understands customer service and always ensuring the client is happy even when there are mishaps.
Everyone in the service department was amazing. Took the time to explain the work that was going to be done. Work was done when they said it would be. I highly recommend this dealership.
It was fast and awesome and would recommend family and friends for there next cars
They were very prompt in trying to get us a transmission work hard and we appreciate all the hard work
Everyone I dealt with was friendly and courteous and thuorgh and got my car done in a reasonable time and they got me a rental car and called as soon as my car was finished
The most amazing customer service I have ever seen in a dealership. 😊. I will most definitely be back! Thank you to the entire team for getting my Durango back in time to take my son to college 😘❤️
From start to finish, everyone treated us with respect. Great people to work with!
Thanks So Much For Helping Me Out This Evening & Staying Later To Do a Quick Oil Change On My Jeep So I Could Head On Out To Jeep Invasion In PigeonForge & Gatlinburg For The Weekend With My Family! You Guys Have Always Gone Above & Beyond For My Family & I and Treated Us Like Family! We Appreciate It More Then You Know❤️ As Always, Anyone Ever Looking For a Jeep or a New Vehicle in General, I Always Recommend Them To Go To Your Car Guy Ty.
Concerned about their customers. Want you to have a good experience. Have bought all of my cars at this dealership.
I had some parts painted for my Ram here and I’m very satisfied with the quality and customer service. Joe and Nathaniel are top notch, and I’ll go nowhere else for body and paint work on my Ram.
everyone there is friendly and quick to help or ask if you've been helped. the services also get done quick when I've been there
Everyone seems to be very friendly and inviting at MDCJR!
We always receive the best service when we visit Tynan, Larry and Hassan at Monroe Dodge Chrysler Jeep Ram Superstore! We wouldn’t go anywhere else for our vehicle needs!
Great service that was done the first time as it was promised. Thank you again
Excellent service experience.
Excellent sales people. Very clean dealership. Always a good experience doing business with monroe dodge
Just a great place to buy a car or truck from, from the owner to the staff you can't go wrong..
The Service Department was prompt and on time! Great Experience!
Great place great people
Courteous and Knowledgeable Service Representatives
Scheduled a tune up and transmission flush along with an oil change. While there I had the serpentines belt changed out also. The vehicle is a Ram 1500 2015 model. Service was great it took a little while but I had a lot done. Everything came out as I expected very professional. They also offered a ride to a local restaurant and a ride back if I got hungry. They also rotated my tires. Great service.
The Service Advisor (Bridget) was great. The service was prompt and done on time.
2nd care I've bought from Denise. She is very good and cares for her clients.