Customer Testimonials

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Google Sep 27, 2024

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Google Sep 27, 2024

Very good work service person was very nice.

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Google Sep 27, 2024

Came in got my oil change and tire rotation with out a hitch.. great service!!

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Google Sep 26, 2024

I can share that Monroe Dodge went above and beyond!! Would definitely highly recommend!!!

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Google Sep 26, 2024

Efficient service! Thanks

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Google Sep 26, 2024

Jamee did a great job scheduling and making sure to accommodate my timing needs with an urgent matter. She was friendly and helpful and explained everything well, being sure to check in and provide updates. I appreciate this very much! 🙂 Tori did a great job! Quickly identified the issue and gave multiple solution options. I appreciate the honest feedback about the vehicle and making me feel comfortable throughout the process!

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Google Sep 25, 2024

Bought 2 vehicles here Was treated well Tynan and jj are the best

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Google Sep 22, 2024

Troy and JJ was a great help and extremely professional

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Google Sep 22, 2024

Ben, salesman was responsive, professional, communicated effectively, and friendly. Tom, finance manager was also friendly and efficient. I felt like they both cared about me as a customer and i am happy with the service. Motivated fir best pricing

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Google Sep 20, 2024

Jake was great. Made car buying as easy possible

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Google Sep 20, 2024

Derrick is a good salesman. The test drive was great. He took the time to explain all the paper work and we made the deal work. Thanks Derrick

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Google Sep 19, 2024

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Google Sep 19, 2024

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Google Sep 17, 2024

I love my car I did business with Derrick hill the best salesman ever, He was very patient with me and understanding ask for Derrick Hill

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Google Sep 15, 2024

Excellent sales experience. Tony and Jeremy were a pleasure to deal with.

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Google Sep 15, 2024

Working with Trevor Hehl was a complete pleasure and even though we pushed for the best deal possible he managed to deliver barely above what we asked for.

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Google Sep 14, 2024

Good customer care 👍

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Google Sep 14, 2024

Mark and Tom did an AMAZING job getting me into my dream car!

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Google Sep 14, 2024

Got a great car at a good price. Staff was very helpful and professional. I will definitely shop here next time I'm in the market for a used car.

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Google Sep 13, 2024

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Google Sep 13, 2024

Great experience with Monroe dodge. They really took care of me. I was In need of a truck fast and my salesman Jake took innovative and answered all my questions and found something better than what I had in mind. I would recommend coming here.

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Google Sep 9, 2024

My parents and myself have leased and or purchased vehicles from Monroe Dodge for many years, they have an exceptional staff, and Jeromy is always there to help me and whatever I need

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Google Sep 9, 2024

Mark worked with us to get where we wanted to be, lease payment. He was patient and kind, helped us tirelessly. Didn’t go over dashboard functions, enough.

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Google Sep 8, 2024

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Google Sep 7, 2024

The Monroe Superstore is a great place to lease a car... their service department is very knowledgeable also!

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Google Sep 7, 2024

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Google Sep 6, 2024

Always have had good service at this dealership.

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Facebook Sep 5, 2024

Brian Young , your crew at Monroe Dodge is doing a great job of taking care of the customer. I had an issue with a blown tire with my 2024 Pacifica; Bridget (advisor) Joe & Jim (parts ) were immediately on it , ordered the tire , and replaced it the same day. I appreciated the urgency and professionalism displayed. Thanks again !

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Google Sep 3, 2024

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Google Sep 2, 2024

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Google Sep 1, 2024

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Google Sep 1, 2024

Ty made the entire process easy and was able to get me the vehicle I wanted for a price I was comfortable with. I would definitely recommend him to anyone looking to get into a new lease or purchase.

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Google Sep 1, 2024

Chad was fantastic to work with and process was seamless. Unbeatable pricing and fantastic dealership.

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Google Aug 31, 2024

Thanks for the Durango 💪🏽

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Google Aug 31, 2024

Great Salesman & process was very easy! Picking up my new Jeep Grand Cherokee on Tuesday!

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Google Aug 31, 2024

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Google Aug 30, 2024

Great people to work with.

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Google Aug 29, 2024

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Google Aug 28, 2024

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Google Aug 27, 2024

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Google Aug 27, 2024

Worked with Troy and things went smoothly. We normally get cars through yark, but got the vehicle we wanted and for significantly cheaper then yark quoted us. Overall happy

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Google Aug 27, 2024

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Google Aug 27, 2024

My sales rep, Denise, was amazing! She worked diligently to meet all my requests (and there were many). She was able to get me the vehicle I wanted at, by todays standards, a reasonable payment. The finance people were pleasant and informative. This was my second purchase with Denise at Monroe Dodge but it won’t be my last.

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Google Aug 26, 2024

Very excellent service that’s very knowledgeable. Great job by all of them.

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Google Aug 25, 2024

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Facebook Aug 25, 2024

Ty, you were an absolute Superstar. You couldn’t have done or gone any further than you did. Your forever family! The Sharrer’s! Tom, you went above & beyond. Ralph, you have an A1 class team! You are blessed. Thank you for everything. God bless you all.

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Google Aug 25, 2024

Derrick was awesome!! We drove an hour and a half to the dealership, because they had the EXACT vehicle I was searching for. He responded immediately to my email, and had us do the paperwork beforehand. Great service and I love my new car!!

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Google Aug 25, 2024

I have been a customer for over 20 years and never a bad experience. Even though we no longer live in Monroe we still come back to lease our vehicles!! Jeremy Jennings is one of the best!!!

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Google Aug 24, 2024

Excellent customer service loves the new car. Everybody was awesome.!!

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Google Aug 23, 2024

Stopped by dealer while traveling through the area. Needed a quick Jeep recall taken care of and an oil changed. Was there for about an hour. All items taken care odd.

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Google Aug 23, 2024

Got an oil change and one of my tires patched at this dealership. The service rep I dealt with was very pleasant and attentive. I was there about an hour. However, when I left, on the way home someone on the road at a traffic light said there was a screwdriver on my rear bumper. I pulled into a parking lot and removed the screwdriver. I also noticed the plastic access panel for the spare tire was just laying on the bumper too. I reinserted that so it wouldn’t blow away. When I got home I noticed the oil ...

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Google Aug 21, 2024

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Google Aug 21, 2024

My Salesmen Mark, was very Kind and Professional. I am very impressed with your choice of staff, (Mark) I Love my Jeep Liberty. Thank You!! Christina Smith

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Google Aug 21, 2024

When you drop of your vehicle or just get an oil change, talk to Jamee in service department, she greats you with respect listens to you and explain s the process and price of repairs, very polite service , the technician also discusses any issues about the vehicle , it's a very comfortable place I plan on purchasing my next new vehicle at Monroe Dodge,

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Google Aug 20, 2024

Great service, fixed the problem on my Jeep Compass (see attached pic), but took longer than they said, otherwise, I would have given 5 stars. Larry the shuttle driver was great to talk to dropping me off and then picking me up when my vehicle was completed. I will definitely go to them again.

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Google Aug 15, 2024

My experience was nothing short of excellent. The entire process was efficient and straightforward, from the moment I stepped onto the lot to the final paperwork. Troy Maxwell & the entire sales team was incredibly fair in their dealings, offering a transparent pricing structure with no hidden fees or last-minute surprises. What really stood out to me was how helpful the staff were throughout the entire process. They took the time to understand my needs and preferences, ensuring that I found the perfect vehicle without any pressure. They were patient in answering all of my questions and provided valuable insights ...

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Google Aug 15, 2024

Trevor and Troy were very friendly and helpful throughout the entire process. Very happy with our purchase!

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Google Aug 15, 2024

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Google Aug 14, 2024

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Google Aug 12, 2024

Fast and Courteous

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Google Aug 11, 2024

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Google Aug 11, 2024

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Google Aug 11, 2024

Highly recommend their service department. We were traveling through the area on the interstate when our Chrysler Pacifica had a mechanical issue. We were lucky to be within 2 miles of this dealership, but it was 1pm on a Saturday so we were concerned they would not be able to help. They immediately diagnosed the issue, made the repair, and had us back on the road in an hour. Very thankful for their help!

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Google Aug 10, 2024

Awesome service very friendly people

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Google Aug 10, 2024

The technicians went above and beyond to take care of my son’s Jeep after it was not handled properly at a quicklube. Very much appreciate the service - will be back!

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Google Aug 7, 2024

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Google Aug 5, 2024

Great service and friendly attitude!!

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Google Aug 3, 2024

Ben and Larry were great to work with!

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Google Aug 2, 2024

Service dept is fantastic, got me in and out,didn't have to wait 2 weeks for an appointment.

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Google Aug 2, 2024

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Google Aug 1, 2024

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Google Aug 1, 2024

Jermaine has sold our family 2 vehicles & we'll be visiting him again for the 3rd (and no I do not know him personally). We all know the impatient & matter-of-fact car Sales Associate type, but that's not this guy! He will work tirelessly to find you that vehicle you want & he'll do so with constant communication & an impeccable attentiveness: all the while maintaining his sweetness. It is worth noting, however, that every staff member has always been welcoming & helpful! Monroe Dodge really is our families Go-To for a reason ♡

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Google Jul 31, 2024

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Google Jul 30, 2024

Always fast service!

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Google Jul 30, 2024

Chad made it happen! Thank you!!!

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Google Jul 26, 2024

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Google Jul 25, 2024

Excellent care by everyone. Very attentive and professional.

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Google Jul 25, 2024

Best experience in buying a new Jeep Rubicon-staff go above & beyond!

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Google Jul 23, 2024

Jermaine was very helpful and provided a wonderful experience! I love my new Jeep Compass!

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Google Jul 23, 2024

I had a very good experience Trevor did a great job and JJ was great in finance department hope they can get my Mats worked out and my 2nd key that would finish a awesome experience 😊😊

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Google Jul 22, 2024

THE BEST!!

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Google Jul 22, 2024

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Google Jul 21, 2024

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Google Jul 15, 2024

Great and fast service my oil change and tire rotation was done very fast and Nick is so kind and great to work with

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Google Jul 12, 2024

I love this jeep thanks Tye see tomorrow with title

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Google Jul 12, 2024

Very friendly and quick service!

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Google Jul 11, 2024

Fast and super nice

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Google Jul 10, 2024

Ben, in the used car center, was amazing. Very knowledgeable about the vehicle I purchased, friendly, and was very low-pressure. I had a great experience, and would shop at Monroe Dodge again in the future.

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Google Jul 10, 2024

Thanks Jermaine

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Google Jul 9, 2024

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Google Jul 8, 2024

Service department was quick, polite, and easy to work with.

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Google Jul 7, 2024

Very friendly service

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Google Jul 6, 2024

Chad was amazing. BEST new vehicle experience ever.

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Google Jul 6, 2024

Oil change and tire rotation in under 30 minutes!!

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Google Jul 6, 2024

Derrick is the best He is taking care of an issue that I didn't notice until I drove off the lot so I am very pleased with my service.

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Google Jul 5, 2024

Service is prompt and very friendly atmosphere.

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DealerRater Jan 1, 2024

I dealt with a salesman name, Scott. He’s a big man, with a big heart, he was very good and gracious. I would recommend this dealership. Happy New Year’s, Scott.

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DealerRater Dec 30, 2023

Alex Bondy was great to work with as a first-time car buyer. He is easy to relate to and talk to. He is clear about what to expect during the buying process. The vehicle I wanted was at a different dealership and he was quick to get the car transferred. He was also very responsive over the phone will all the questions I had and responded quickly. He even offered to come in on his day off to get some paperwork submitted. Definitely would recommend asking for him when purchasing from this dealership!

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DealerRater Nov 21, 2023

First time car buyer, Tynan made my experience very pleasant. Answered all of my questions and remained professional while making me feel comfortable throughout the process.

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DealerRater Nov 20, 2023

He was very knowledgeable and worked hard to get me in something I liked!!! I would do business with him a hundred times over again if I have to he is really that good almost felt like family!!!

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