Customer Testimonials
Always get a great deal here. Ty is very helpful and knowledgeable about their vehicles. Needed service recently, and the problem was resolved that day. They even gave me a loaner. Awesome dealership, it's the only place I'll go
Me and my family had a very bad experience with our previous crypto expert trader self acclaimed but since then we have been associating with Gustavsson for months now and she really made us feel comfortable now that we currently have all our investments with her. She is methodical accurate and really holistic. i am saying this because she value people and their money and manage it meticulously. We would never invest with anyone else after investing with Gustavsson. The best stock and crypto trader. You can reach out to her too through her facebook https://www.facebook.com/EmyGustavsson654 ... Read More Facebook - Jun 25, 2025
Great team and great service!
Derrick Hill took great care of us went above and beyond to get us in what we wanted and in our price range definitely be going back!
Came in for an oil change, had me in and out quickly. Pointed out a few things that were nearing replacement that I hadn’t noticed myself. Thank you!
I recently took my Jeep Grand Cherokee to Monroe Dodge for an oil change. I love the fact that you don't need an appt. The service was fast and friendly. Thank you Ray & Terry! I highly recommend Monroe Dodge for your oil changes.
This dealership shows a lot of professionalism and does not make you feel pressured . They are very thorough and want to make sure the car is perfect when leaving their lot . Derrick was very professional very calm and easy to work with . He will keep his word , needed something done to the car he went above and beyond and did more than what was requested to make sure the car is in great shape .
Their financing department will give you options but won’t pressure you , will simply explain and you can choose or opt out . This was my first ... Read More Google - May 28, 2025
Courteous helpful service was great
This is a great team. My husband and I had a very nice experience at this dealership. Thank you for making a crazy time in my life enjoying.
Great place.. been going there for about a decade now. Have always enjoyed dealing with Chad reagle and the rest of staff. Met Vince for the first time. Great guy.. Chad and Vince went out of their way and delivered truck and paperwork to my house. They truly take care of their customers.
Quick, easy, and seamless experience at CDJR! Highly recommend for folks looking to purchase their new car.
Salesman Troy Maxwell went above and beyond to make sure that the hail damage was fixed on the 2023 Chrysler Pacifica that I purchased. He was very knowledgeable, professional and friendly. I will definitely recommend him. Everyone I encountered at the dealership greeted me and seemed very friendly. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
bought my truck from Jake. Good experience all around.
Troy delivered 100% for sure! My son went for a Chrysler 300 and on top of that we left with a Dodge Hornet!
The experience with Nick was amazing; he treated me like family. Nick's dedication surpassed all expectations. I consider myself fortunate to have him as both a salesman and a friend. Thank you again; Nick is outstanding.
One of the most seamless and best car shopping experiences. I am from out of town and requested more pics and a video walkthrough. There were folks looking at the vehicle that same day so in case it sold, they only provided pics. First thing next morning (Thu), without me asking or reminding them, Jermaine sent a very detailed video walkthrough. I started purchase process same day via phone. Saturday when I picked up the vehicle, everything was ready for me. Jermaine and JJ were super friendly, helpful and attentive to my questions. Would totally recommend Jermaine and Monroe dealership ... Read More Google - May 7, 2025
Great service,, beautiful prices, easy financing with attractive low intrest rates,they tailer the deal with your budget, very nice dealer team work, great management,,great friendly dealer owner. I love to refer people to this dealer. Thanks to everyone..
Joe and Nathaniel in the body shop did a great job fixing my 2022 Grand Cherokee 4Xe. It looks as good as new!
Great service and fast! Was in and out after just showing up with no appointment
Recently purchased a car remotely from out of state and was overall a smooth and professional process. Nick Gray was super helpful with getting pictures and video, helping take the car to a local mechanic to get inspected, making a deal and facilitating getting the paperwork mailed back and forth in a timely manner so I could get the car shipped as soon as possible. They also arranged the shipping for me. Loving the car!
Great staff and work is done accurately and done when promised. I have gone there for 26 years and won’t go anywhere else.
I rec'd great service and Exemplary Customer Service from Ray. Ray was very friendly and courteous. He explained the service I was receiving clearly, and explained services to start thinking about in the future.
Very informative, Genuine concern open conversation
Everything was very smooth and professional from the time I called to make an appointment until I drove off with my truck . It was a pleasure working with Derrick and JJ
The Body Shop did a fantastic job fixing my Ram 1500!
This dealership I have been working with for over twenty years and can honestly say the people that work there very trustworthy and do a great job in both service and sales.Shop with a leader not just a dealer that talks the talk but one that walks the walk!
We leased our Chrysler Pacifica van for our family of four with two young kids and had confidence every step of the way with the staff we worked with.
Our salesman Jake was very quick to get back to me when I had questions or wanted more pictures. Really nice working with him
Very good service. Professional in the entire process.
Chad Regal found me exactly what I was looking for at the price I could afford. Everything was processed quickly. Left two days later on the trip over 1000 miles no issues at all.
I have had nothing but positive experiences with the Monroe Dealership. Everyone is polite and professional.. Thank you Kelsey!!!
Nick was my salesman and he made sure to pick out the best car for my needs. His first choice for us is what we now have and my son and I couldn't be happier
I took my Jeep Cherokee to my local Jeep dealer because I had an engine light on and it was my torque converter.... Come to find out I had a recall on the Cadillac converter and made appointment to return. After they replaced the part it took care of the code and my engine light and I didn't have to pay anything. That was a true blessing for me. My Jeep runs better.
Friendly and knowledgeable people
Nick was a pleasure to work with. Continues to follow up on any issues and make sure we love our new Jeep
Nick gray was perfect during the whole buying process even during some confusing aspects he still made sure to Keep us up to date on what was going on
The best place to buy a work vehicle with Nick Mahalak
We have dealt with Brian many times over the years and will continue to give him our business even though we have now moved over 3 hrs away. He is honest straightforward and goes above and beyond to assist us. Anyone looking for a quality vehicle and an honest guy looking to assist you definitely see him for your next vehicle.
Jermaine and crew were top notch in our purchase of ram 1500. The Monroe store was very prompt and the most friendly
Derrick was phenomenal to work with! I had a very complex situation and he didn’t hit a wall and give up. He kept me on the radar and got me into the PERFECT vehicle for me and my family, and got us taken care of! Friendly, knowledgeable, professional, and truly a top notch salesperson. The whole crew was great, and will definitely be back to buy again, and send everyone I know!
Amazing customer service and super friendly staff. Highly recommend for a team that you can trust, a beautiful car that you can rely on, at a very competitive price!
I give 4 stars because, we walked and no one said a word…..we sat for 20 minutes before someone asked had we seen anyone yet. Although many people walked past and just stared at us. Jake who asked had we seen anyone yet, called the salesman who helped. Our salesman was Derrick, he was great! Very down to earth and easy to talk to. He got me into the perfect car, with pretty low mileage for the year! Thank you so much Derrick……and Jake for acknowledging us!
Nick was awesome, worked to get me in the exact truck I wanted and made it happen. Couldn't be happier. Thanks again
If you are looking for a dealership to assist you with all your vehicle needs, Monroe Dodge is the place to be. Denise and Brian make sure wants and needs are met beyond your expectations. I have purchased multiple vehicles from Monroe Dodge. I absolutely love them
Outstanding staff and great values!
I’ve always had a good experience with this dealer. Excellent work on repairs. Loce the convenience of the express lane for oil changes.
I thought buying a car was going to be super complicated, but talking to Nick Gray, 419 car guy, he helped me through the process and made it super simple. I would 100 % refer people to working with him. I’m super happy with the car and how simple the process was
Very friendly dealership and easy to do business with. I would come back for any future purchases.
Completed everything over the phone in less than 2 hours we had the financing we required. All that was left was the test drive and signing paperwork. From start to finish less than 3 hours in total!
I worked with Chad. I went to him on a recommendation from a friend of mine. I had talked to 3 different dealerships and they couldn't get me what I wanted. I would have any of my friends go and see Chad.
Personalized exceptional service!
Nick was easy to work with.
Friendly staff. Got my jeep fixed in a timely manor.
Very nice dealership very nice salespersons this is my second vehicle from Monroe Superstore very satisfied
Due to some personal matters I haven't been able to go to the dealership yet. But I have to tell you the young lady who is working with me has kept in touch and answered questions with true professional demeanor. I'm hoping to get the very soon.
We have gotten many vehicles from Monroe Dodge and have never been disappointed. That’s why we keep coming back. The staff is always so friendly and goes over and above to make sure that you get the right vehicle at a fair price. We also think the service department is great. We HIGHLY recommend Monroe Dodge for all your vehicle needs.
Been going here for years. I bought a 2025 Jeep Wrangler 4XE, which I like, but I was also interested in the Wagoneer S. When I asked what kind of deal I could get on that I was kind of ignored (twice) and pushed toward the Wrangler. I have no complaints on the Wrangler, I just realize they were trying to push a sale as fast as they could and would have appreciated if they had listened to my request.
Fast friendly service with people you can trust been going there for years and they always take care of me and my family.
Many things don’t compare to the excitement of leaving with your DREAM car. I came in knowing it may not be a reality and had come to terms with the fact that I would have to choose my back up option, which was fine because it was almost everything I wanted. Nick Gray knew I was willing to settle, but he was willing to try to make it work. Between God & his hard work my dreams became reality. Also want to throw a shout out to Rob T. for assisting with the process & for JJ in finance ... Read More Google - Feb 22, 2025
I have been using the superstore to purchase and lease my vehicles the last 10+ years. I have 6 different vehicles in that time. I always go back because of they’re honesty, and ability for me to walk out the door satisfied with the deal I have gotten.
Honest and friendly! Great combo.
Monroe Dodge was fantastic to work with. Everyone was personable and made trading / buying a seamless experience. Highly recommend !
They were polite and courteous and did a very good job in a timely fashion.
Monroe Dodge Chrysler Jeep Superstore is absolutely amazing! Their team is professional, kind, and always willing to go the extra mile to ensure customer satisfaction. They also have a wonderful sales team that goes above and beyond—reaching out, communicating, and making sure every customer is happy. Every experience I’ve had with them has been exceptional—they truly care about their customers and work hard to meet every need. I’m incredibly grateful to have such a fantastic dealership so close to my neighborhood. Whether it’s sales, service, or support for my Jeep Wrangler Sahara, they are always ... Read More DealerRater - Feb 8, 2025
Terrific to deal with and extremely customer friendly from beginning to end. A pleasure to do business with.
I came to this dealership a couple days ago in need of a car as soon as I could get one. I met my salesman, Nick Gray, also known as the 419 car guy, and he almost immediately got me into the driver seat for a test drive. I almost instantly fell in love with it. It was my first time buying a car and he walked me through the entire process and answered any questions I had. I heard from multiple people that the process of buying a car took them an entire day, but I believe from the time ... Read More Google - Feb 1, 2025
I had a fantastic experience here. I purchased a Tesla Model 3 that was a recent trade-in from another customer. Denise, a sales consultant, made everything so easy for me. She never pushed anything on me. She's definitely not your typical "car salesman" that you usually encounter. She was honest, personable, kind, patient, and answered all of my questions. She has had customers come back to buy another car from her, and I can totally see why—I wish all salesmen were like her!
Jeremy, the finance and insurance manager, handled all the paperwork and guided me through ... Read More Google - Jan 31, 2025
It was a long day but very satisfied at the end.
Quick, convenient, & very professional!
They did a great job fixing my jeep and getting a new key fob. They also communicated well calling to let us know what was going on.
I had a great experience purchasing my van from my sales to finance... everyone was helpful and accommodating!
Just want to say thank you to Vince and Rob for putting me in a very nice Chrysler Pacifica. I really really like the van Thank you guys for getting me in out. I thank you guys for being patient and waiting on me to, because I know you guys didn’t have to do that. Thank You
Always friendly and helpful staff!
Nice selection and helpful staff. Ty was great!
I had an excellent experience with Daniel Mexico in new car sales. He listened to me when I explained my needs and was able to get me the payment I came in hoping for. I will definitely be back for all my future Ram leases.
Terry from service an amazing guy !!
Great experience Danial did a good job getting me what in wanted at a fair price the dealership was warm and inviting very friendly
They charge $5 for shop supplies and couldn’t give an answer for what the “supplies” were. Was told it was tools the mechanics use, a technology fee, and after the manager looked at my invoice and seen my car was in for an oil change determined that the charge was for disposing of my oil. Seems like they are just trying to get an extra $5 out of every customer adding vague charges.
I have been buying vehicles from Monroe Dodge/Jeep/Ram for 16 years, from our first car as newlyweds to minivans as our family grew. You can tell that they are a family business as they have always treated us like family. Very honest and not pushy. When it’s time for a new vehicle we still shop around Monroe, Wayne, Macomb, Oakland, Lenawee, and Washtenaw Counties for the best price and every time Monroe Dodge gets us the best price by a significant amount. On more than one occasion we were able to get the top-of-the-line vehicle model for the ... Read More Google - Jan 20, 2025